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Theoretical insights into citizen satisfaction measurement

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dc.contributor.author Pilelienė, L.
dc.date.accessioned 2019-11-21T12:18:45Z
dc.date.available 2019-11-21T12:18:45Z
dc.date.issued 2019
dc.identifier.citation The 4th International Scientific Conference: "Challenges of Globalization in Economics and Business", Tbilisi, 2019, pp. 330-334 en_US
dc.identifier.isbn 978-9941-13-890-4
dc.identifier.uri http://dspace.tsu.ge/xmlui/handle/123456789/540
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dc.description.abstract As a branch of consumer satisfaction, theoretical aspects of citizen satisfaction are being discussed in the article. The aim of the study is to determine the factors possibly having impact on citizen satisfaction. Reviewing previous attempts of citizen satisfaction measurement, different factors were considered as determinants. Till now, four factors were established: Urbanity and Diversity; Nature and Recreation; Job Opportunities; Cost-efficiency; however, the structure still needs empirical approval. en_US
dc.language.iso en en_US
dc.publisher Ivane Javakhishvili Tbilisi State University Press en_US
dc.title Theoretical insights into citizen satisfaction measurement en_US
dc.type Article en_US

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