Abstract:
This article discusses the importance of emotional intelligence for effective
leadership. It first explains what emotional intelligence is and why it is important
to improve it. There are described in detail the five key competences of emotional
intelligence, namely:
Self-awareness;
Self-regulation;
Social skill;
Empathy;
Motivation.
The second part of the article discusses ways to develop emotional
intelligence, in particular a five-step model that addresses the following
questions:
Who do I want to be?
Who am I now?
How do I get from here to there?
How do I make change stick?
Who can help me?
Also, in aticle discusses other important issues related to effective
leadership, for example How Resilience Works etc.
Description:
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Administrator,” by R. L. Katz, 1955, Harvard Business Review, 33 (1). pp. 33-42.
Goleman D. (2005). Emotional Intelligence: Why It Can Matter More Than IQ, USA,
Bantam Books, 384 .
Epley N. (2014). “Mindwise: Why We Misunderstand What Others Think, Believe, Feel,
and Want“ , New York City, Knopf, pp. 272.
Goleman D. Boyatzis, R. McKee, A. (2001). Primal Leadership: The Hidden Driver of Great
Performance, HBR.
Goleman D. (2000). Working with Emotional Intelligence, USA, Bantam Books, pp. 400.
