Digitalization of banking services against the background of the global pandemic
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Date
2022
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Ivane Javakhishvili Tbilisi State University Press
Abstract
While the global economy and trade have declined in the wake of the Covid-19 pandemic, demand for ecommerce has grown, with the main source being the development of the digital economy and its establishment in
everyday life. Innovative services of commercial banks play an active and necessary role in this process, therefore,
the Covid-19 pandemic has shown us the need for electronic money and online payments. As we can see, the
Georgian banking sector met the challenges of the pandemic prepared and took important steps towards the
introduction and digitization of technologies. The role of banks in the current pandemic process has also increased
and their involvement in civic activities. Fortunately, throughout Georgia we are already seeing the involvement
of the banking sector in terms of crisis management in the wake of financial challenges. However, given the need
and popularity of technologies, their future impact on the financial sector needs to be considered
Description
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Keywords
Banking, Pandemic, Digitalization, Technology, Transformation
Citation
International Scientific Conference Dedicated to the Establishment of the University and the 100th Anniversary of the Faculty of Economics and Business “Covid 19 Pandemic and Economics”, Tbilisi, 2022, pp. 181-184